ALPICOOL K25 PORTABLE FRIDGE Faqs
Alpicool K25 Fridge basically adopts LG refrigeration technology. We are a LG electronics strategic partner.
WHAT POWER SOURCES THE FRIDGE CAN BE CONNECTED TO?The K25 fridge can be powered from 220-240V AC grid through an adaptor supplied, AND car 12/24V DC battery through an adaptor enclosed.
HOW MANY WATTS DOES ALPICOOL K25 FRIDGE USE?The K25 fridge rated wattage is 60W.
HOW DO I CONNECT MY ALPICOOL K25 FRIDGE?
Basically you can operate an Alpicool K25 Fridge with an inbuilt control panel with a LCD screen. Also, an Alpicool APP for mobile phone is available. APP Connecting Operation: Download Alpicool APP from App store or Google Play, then open the Bluetooth and APP, search the equipment, choose the fridge and there will be 'AP' shown on the fridge display panel. Press setting button to connect mobile and fridge. Each Alpicool fridge includes a user manual which provides instructions to teach you how to connect the fridge and mobile phone.
WHAT SHOULD I PAY ATTENTION BEFORE UNPACKING THE FRIDGE?1 Prepare your mobile phone camera to take photos before unpacking. If the Alpicool fridge is damaged inside, carton is broken, or there is an evidence for the claim compensation, make a few photos of the damage. If you unpack the carton without photos you will have a trouble to get compensation if broken happened.
2. Please then take the fridge out of the carton and keep at room temperature for at least 12 hours. After that you can power on to test it, otherwise the compressor may have problems.
WHAT SHALL I DO WHEN BROKEN OR OTHER DEFECTIVE THINGS HAPPEN?
Please contact with us at first, we will make our best efforts to solve the problem, don't open a dispute without contact with us!
The cooling speed depends on the ambient temperature and how many stuff is loaded.
1. If the fridge is empty, then it can cool fast as within 1 hour;
2. If the fridge is fully loaded, then it cools around 2-4hours upon different ambient temperature.
AFTER I PRESSED THE ON/OFF BUTTON, NOTHING HAPPENED AND THE SCREEN DIDN’T DISPLAY ANYTHING. IS THE FRIDGE A DEFECTIVE ONE?The way to turn on the fridge is specific. Please press and hold the ON/OFF button for seconds, then it will turn on.
I GOT AN E1 ERROR CODE AND THE FRIDGE DOESN’T WORK, WHAT HAS HAPPENED TO MY FRIDGE?The E1 error code means that the low voltage protection is activated, and the input voltage is lower than the default value of recent protection level. Try to lower the protection level according to the instruction in the user manual, the fridge will turn on again.
WHY DOES THE TEMPERATURE FLUCTUATE?The main reason is that the compressor will stop working after the temperature inside reaches the setting value. Then after the temperature rises more than about 3°C, the compressor will go back to work again. Set the temperature about 3°C lower than your ideal temperature to achieve the best preservation effect.
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