We deliver to:
- The United Kingdom - next day delivery is included in the price; for some solar panels and accessories delivery may take longer but is always included in the price for any UK address.
- Isle of Man and the Channel Islands - we can arrange a VAT free delivery - email email@example.com or call 0208 064 0335 for details
- Ireland - we are VAT registered in Ireland and you will not be required to pay any additional VAT or duties on delivery. A price of £17.95 per item applies. Order online.
- any European Union country. VAT for your country will be included in the price. Delivery charges apply and vary per country - please email firstname.lastname@example.org or call 0208 064 0335 for details
- African countries: the UK has a well developed network of courier services offering cost - effective delivery to the African continent. Business purchasers outside of the UK and EU may receive their goods without UK VAT if documentation requirements are met. Please contact us for details.
You can receive your order in the UK via one of the following methods:
1. DPD next working day (including Saturdays) - will be used for all EcoFlow products, all-in-one solar kits, and all other products except for Allpowers and Bluetti folding solar panels, rigid solar panels and Witproton connector cables. which may be delivered by another courier and your delivery may take 2-3 working days. All items are sent the same day if the order is received by 14:00, except for Bluetti folding solar panels which will be sent the next working day. Rigid solar panels will be delivered by a pallet network, on the next working day service if the order is received by 12 noon.
You will receive a tracking number once the order is dispatched. DPD are the UK's most professional parcel courier and will offer a two hour delivery window as well as options if you are not available to take delivery.
2. Collection from our office. Any item can be collected from our Croydon office and payment made on collection. Please book an appointment by email on email@example.com or by phone 020 8064 0335. We accept cash and all major debit or credit cards. PayPal and Klarna payments on collection are also available. The details of our office are:
Flex Technologies Limited t/a Energian
23 Whitestone Way
Croydon CR0 4WF
Look for sign 'Weatherill House Business Centre'.
Parking is available in front of the building.
Hours: 09:00 - 17:00 Mo-Fr - appointments will need to be booked as we don't hold stock of all products in the office.
3. Collection at our fulfilment centre in Aintree, Merseyside
This site is unable to process payments but you can inspect the goods before making payment and collecting your item.
Details: Character Mailing Services Limited
Heysham Road, Aintree, Merseyside L70 1JL
phone 0151 521 1313
Hours: 0900-1700 Mo-Fr.
4. SJH Fulfilment, Kilkeel, Northern Ireland
This site is unable to process payments but you can inspect the goods before making payment and collecting your item. Not all items are in stock at this site so please arrange your collection in advance by email firstname.lastname@example.org or phone 0208 064 0335.
Once you have arranged a collection, the details of the site are:
SJ Henderson Fulfilment Limited
10 Nicholsons Road, Kilkeel, Newry BT34 4JN
tel. +44 28 417 69 222